Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have [7/14/30] days from the date of delivery to request a return. To be eligible for a return:

• The item must be unused, unworn, and in its original condition
• The item must be in the original packaging
• Proof of purchase (order number or receipt) is required

Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards
• Sale or clearance items
• Personal care or customized products

Refunds

Once we receive and inspect your return, we will notify you of the status. If approved:

• Refunds will be processed to your original payment method within [5–10 business days]
• Shipping charges (if any) are non-refundable

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us within [48 hours] of delivery.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping service

Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again
• Contact your credit card provider (it may take some time before your refund is officially posted)
• Then contact your bank